What is LAMA?
Founded in 2020, LAMA is a high-street, multi-fashion brand based in Lahore, Pakistan, with a focus on combining functional design with popular fashion. Our inventory is a mix of Pakistan’s best export-quality apparel and shoes, as well as imported products made in breathable fabrics.
Life-Aesthetics-Metropolitan-Apparel. LAMA is a multi-fashion brand for women, men, and children with its flagship store in Lahore. Ships nationwide.
The customer is at the heart of the business model. This is why we price ourselves competitively and give pointed attention to the durability that can last beyond the season.
Our Mission
We learn from you, and we are listening.
LAMA provides a comprehensive shopping experience for women, men, and children that evolves with what our customers want more and better.
We are expanding rapidly nationwide and evolving every season with attention to detail, professionalism, and enthusiasm across all product lines.
STORE LOCATION
LAHORE FLAGSHIP
22-A, Block K Gulberg-II Lahore, Pakistan
ISLAMABAD
Sumbal Rd, F-10 Markaz F10/4 Islamabad
KARACHI
LAMA at the mezzanine – Allure Beauty, Dolmen Mall Clifton
RETURN & EXCHANGE POLICY
- All sales are final. No refunds.
- You can exchange your purchase within 7 days accompanied by an original sales receipt and original Lama packaging.
- Merchandise can only be exchanged if it is not used, altered, washed, or damaged and must have its all original tags on.
- Your exchange can be coordinated via email ([email protected]) or you can call us at +92-311-111-LAMA (5262) between 10 am to 6 pm, Monday to Saturday.
- In case of a mark-down in price due to a sales promotion, customers are only eligible to make an exchange against the new, marked-down price.
- Used/misused items will not be eligible for exchange.
- You can only make a claim of damaged merchandise within 3 days of purchase. If bought online, damaged merchandise must be reported within 3 days of delivery.
- Claims and exchanges may take up to 3 weeks to process.
- No exchanges during sales/promotion periods.
- Products on promotion are not eligible for exchange.
- All accessories, including jewelry, undergarments, bags, sunglasses, and belts are not exchangeable.
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